eCARE® Online Change

Posted May 25, 2016

Currently, Blue Cross and Blue Shield of Illinois (BCBSIL) allows providers to search eligibility using the member’s social security or identification number via the Membership tab. Effective July 1, 2016, eCARE Online will offer membership and eligibility verification exclusively through the Eligibility & Benefits tab. This change is being implemented to heighten security of our members' protected health information. It will also help ensure that you receive the most updated information quickly and efficiently.

To learn more about online options, visit the Electronic Commerce page located in the Claims and Eligibility section.

Checking eligibility and/or benefit information is not a guarantee of payment. Benefits will be determined once a claim is received and will be based upon, among other things, the member’s eligibility and the terms of the member’s certificate of coverage applicable on the date services were rendered. If you have any questions, please call the number on the member’s ID card.

eCare is the registered trademark of Nebo Systems, a division of Passport Health Communications, Inc., an independent third party vendor. (Passport/Nebo Systems offers the NDAS Online product to independently contracted BCBSIL providers.) BCBSIL makes no endorsement, representations or warranties regarding any products or services offered by independent third party vendors. If you have any questions about the products or services offered by such vendors, you should contact the vendors directly.